Welcome to the Hogan Customer Service area. Find out more info about our services and answers to frequently asked questions. Our Customer Service team will be happy to provide you with any further information.
You can reach us at 855 504 6426, Monday to Friday, 9am-6pm EST.
Alternatively, you can also send us an e-mail by filling in the form below. We'll reply within 24 hours, between Monday to Friday.
We offer complimentary shipping.
All our items are shipped from Italy, delivery takes place within 5 working days.
For some particular items, shipping may take up to 11 working days.Further Details
If you wish to exchange your purchase for a different size and/or colour, fill in the Exchange Form attached to your order confirmation e-mail and send it to us together with the exchange item using the free returns label included with every delivery.
Once the return item has been received, we'll ship the newly requested item to your chosen delivery address.
We'll send you an e-mail to notify you when your new item has been shipped.
If you wish to return a purchased item, fill in the Returns Form attached to your order confirmation e-mail and send it to us together with the return item using the free returns label included with every delivery.
Once the return item has been received and checked, we'll refund the amount paid using the same payment method used when the order was placed and notify you by e-mail.