You can contact us by phone at our hotline. Our staff will be available to provide you with easy and personalised shopping assistance.
Our Customer Service is available from 9:00 a.m. to 6:00 p.m. CET, Monday to Friday (excluding holidays).
For any enquiries just send an e-mail filling in the provided form. We will reply within 24 hours, from Monday to Friday.
Check out our delivery services on all online orders and if you wish to exchange or return a purchased item, you can use our free exchange and return service within 14 days after delivery.
By entering your e-mail address and order number you can monitor the status of your shipment at any time.
Your order will always be delivered in elegant Hogan packaging to which you can add a personalised card if you choose the gift option at the time of purchase; prices will not be indicated.