Return & Exchange
Shop for your gifts with peace of mind: orders placed within December 21st may be returned or exchanged through January 9th, 2024.
Hogan wishes you a Merry Christmas!
We are pleased to announce the following services:
Delivery by Christmas
Complimentary Shipping and delivery by Christmas, guaranteed for all orders placed before 19/12/23
Contacts
Our Customer Service is available from 9:00 a.m. to 6:00 p.m. CET, Monday to Friday (excluding holidays).
Discover our live chat service. You can chat with our Brand Specialists who will answer any doubts or requests.
Phone
You can contact us by phone at our hotline. Our staff will be available to provide you with easy and personalised shopping assistance.
Call: +390734861429
For any enquiries just send an e-mail filling in the provided form. We will reply within 24 hours, from Monday to Friday.
Hogan Interacts
You can chat via WhatsApp with our Brand Specialists to find the right product for you, receive style advice and simple, personalized purchasing assistance.
Appointment in boutique
You can book an appointment at one of our boutiques for a personalized session to discover the Hogan collections and tailor-made shopping for you.
Our services for your online shopping
Check out our delivery services on all online orders and if you wish to exchange or return a purchased item, you can use our free exchange and return service within 14 days after delivery.
Order tracking
By entering your e-mail address and order number you can monitor the status of your shipment at any time.
Online Exchanges
If you wish to exchange your purchase for a different size, go to the Request an Exchange section; the procedure can also be activated from the Order Summary section into My Account.
Online Returns
If you wish to return a purchased item, go to the Request a Return section; the procedure can also be activated from the Order Summary section into My Account.
Exclusive packaging and gift message
Exclusive packaging and gift message
Your order will always be delivered in elegant Hogan packaging to which you can add a personalised card if you choose the gift option at the time of purchase; prices will not be indicated.