CUSTOMER SERVICE
Delivery Methods
We offer two different delivery options:
- Standard Delivery - Delivery within 3-5 business days - For orders over 350€: COMPLIMENTARY - For orders under 350€: € 13,00
- Express Delivery - Delivery within 1-3 business days - € 19,00
Please remember that delivery times are calculated considering only working days (Saturdays, Sundays and holidays excluded).
It's important to note that for Standard and Express shipping, delivery times are calculated from the date of your Order and only consider working days- excluding Saturdays, Sundays and Bank Holidays.
- Standard Delivery - Delivery within 3-5 business days - For orders over 350€: COMPLIMENTARY - For orders under 350€: € 13,00
- Express Delivery - Delivery within 1-3 business days - € 19,00
Please remember that delivery times are calculated considering only working days (Saturdays, Sundays and holidays excluded).
It's important to note that for Standard and Express shipping, delivery times are calculated from the date of your Order and only consider working days- excluding Saturdays, Sundays and Bank Holidays.
Delivery Terms
Delivery of the Products purchased on the Site is possible to the following countries:
Itay Austria Belgium Bulgaria China Mainland Cyprus
Denmark Estonia Finland France Germany Croatia
Greece Great Bretain Hong Kong SAR Ireland Latvia Lithuania Luxemburg
Malta Netherlands Poland Portugal Czech Republic Romania
Spain Slovenia Slovakia Sweden Switzerland United States
Hungary.
Nonetheless, the delivery can only be made within the borders of the country in which the user is visiting the website. Eg. When the customer clicks on “Add to Cart” for the product X when visiting the country “Netherlands” (country list, top left), the delivery of the item can only be to Netherlands”
Delivery is not possible to P.O. Boxes or poste restante. If the delivery address is a P.O. box, or is located in one of the countries we do not ship to, hogan.com shall rescind the contract pursuant to and in accordance with article 1456 of the Italian Civil Code and refund the Total Due Amount, if already paid, using the procedures and within the terms indicated in the article 5.4.
Please refer to articles 5.7 and 5.8 of General Terms of Sale for delivery terms related to pre- and back-orders (as defined in the General Terms of Sale).
Itay Austria Belgium Bulgaria China Mainland Cyprus
Denmark Estonia Finland France Germany Croatia
Greece Great Bretain Hong Kong SAR Ireland Latvia Lithuania Luxemburg
Malta Netherlands Poland Portugal Czech Republic Romania
Spain Slovenia Slovakia Sweden Switzerland United States
Hungary.
Nonetheless, the delivery can only be made within the borders of the country in which the user is visiting the website. Eg. When the customer clicks on “Add to Cart” for the product X when visiting the country “Netherlands” (country list, top left), the delivery of the item can only be to Netherlands”
Delivery is not possible to P.O. Boxes or poste restante. If the delivery address is a P.O. box, or is located in one of the countries we do not ship to, hogan.com shall rescind the contract pursuant to and in accordance with article 1456 of the Italian Civil Code and refund the Total Due Amount, if already paid, using the procedures and within the terms indicated in the article 5.4.
Please refer to articles 5.7 and 5.8 of General Terms of Sale for delivery terms related to pre- and back-orders (as defined in the General Terms of Sale).
Track your order
At the shipping of your item, you will be receiving an e-mail confirmation with a link that will allow you to follow the status of your delivery.
