Online supportOur Operators are at your disposal to answer to all your needs related to discover how our e-shop works, to advise on purchases and give you all the information you might need on orders and deliveries, or for any other request. Our Customer Service operators are available: Monday through Friday, from 8 am to 5 pm holidays excluded.
HOW CAN WE HELP YOU?
Seek online assistance with the specific app that you find on the right side of the screen; one of our Operators will be available to assist you over the phone or the chat service.
REQUEST A CALL BACK
Through this format you can decide when to be contacted by our Operator, selecting between 9 time slots from 9am to 6pm.
CHAT WITH AN OPERATOR
Click on the icon and an operator will process your request for a chat.
You can reach us at toll-free number 0800-3681792, Monday to Friday, 8am-5pm CET.
Alternatively, you can send us an emai by filling out the following form and we will reply within the following 24 hours, Monday to Friday.