Phone
You can contact us by phone at our hotline. Our staff will be available to provide you with easy and personalised shopping assistance.
Call: +390734861429
Contacts
Our Customer Service is available from 9:00 a.m. to 6:00 p.m. CET, Monday to Friday (excluding holidays).
For any enquiries just send an e-mail filling in the provided form. We will reply within 24 hours, from Monday to Friday.
Our services for your online shopping
Check out our delivery services on all online orders and if you wish to exchange or return a purchased item, you can use our free exchange and return service within 14 days after delivery.
Order tracking
By entering your e-mail address and order number you can monitor the status of your shipment at any time.
Online Exchanges
If you wish to exchange your purchase for a different size, go to the Request an Exchange section; the procedure can also be activated from the Order Summary section into My Account.
Online Returns
If you wish to return a purchased item, go to the Request a Return section; the procedure can also be activated from the Order Summary section into My Account.
Exclusive packaging and gift message
Exclusive packaging and gift message
Your order will always be delivered in elegant Hogan packaging to which you can add a personalised card if you choose the gift option at the time of purchase; prices will not be indicated.