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backThe reference size guide for women is the Italian one, for men the English one
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The CVV is a 3- or 4-digit number on the credit or debit card
- It is located on the back of the credit card. In some cards it may also be on the front
- It serves to ensure the highest level of security in transactions
- Without the CVV or if the CVV is wrong, the transaction is not authorised
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How can i track an order?
Hogan allows you to monitor your order 24Hours a day and get updates on the status of your shipment.
Request a return or exchange
Hogan allows you to request a return or exchange within 14 days.
- What are the shipping times and costs?
Shipping times and costs depend on the shipping method chosen and do not include the time taken to prepare the order. At checkout you can choose between:
- Standard delivery, within 3-5 working days: free of charge
- Express delivery, within 1-3 working days: € 19.00
Deliveries take place at office hours from Monday to Friday, excluding public holidays. Using the tracking number that you will be sent at the time of dispatch, you can check the expected delivery date and any updates on the status of your shipment.
Please note: for shipments to Southern Italy and islands, delivery may take one extra working day.
These delivery times do not apply for custom-made products, which take 4-8 weeks.
- Which methods of payment do you accept?
On hogan.com we accept all the most popular payment methods and guarantee total transaction security:
- Credit cards: Visa, MasterCard, American Express, JCB, Diners Card, Cart Bleue, Discover, Maestro and Visa Electron, rechargeable credit cards. The credit card payment amount is debited from your card at the time of shipment.
- PayPal and PayPal Express. The amount will be debited from your account at the time of shipment
- Sofort: to purchase via bank transfer. The account is debited upon completion of the order.
- Alipay and UnionPay. Your account will be debited upon completion of your order.
We currently do not accept cash on delivery or payment in instalments.
- Klarna: payment method that allows you to divide the purchase amount into a maximum of three installments. Payment can be made via any credit card, through the Klarna app.
- HOW CAN I BUY A GIFT CARD?
You can buy a Gift Card both online and in our participating boutiques. At the time of purchase you can choose the amount of the Gift Card up to a maximum of €5000. Find out the list of authorized shops below:
Boutiques: in any of the Boutiques listed here https://www.hogan.com/slnk/gift-card-shops-euro.
Online Shop: All European countries to which shipping is planned.
- Can I make an exchange?
You can request a size exchange only once and only for the same product. You will need to ship back the item(s) within 14 days from when you entered the exchange request online following the exchange/return procedure.
Type your email and we will notify you as soon as the stock is back available within the next six months
